Henderson County residents can apply for help buying food following Hurricane Helene
People living in Henderson County impacted by Hurricane Helene can apply to receive a one-time benefit to help buy food through the Disaster Supplemental Nutrition Assistance Program (D-SNAP).
Pre-registration is available by using the ePASS pre-registration tool. For the tool and more information, visit https://epass.nc.gov/.
To be eligible, applicants must:
• Have suffered losses/damages related to Hurricane Helene, such as damage to property or loss of income.
• Have proof of identity and proof of residency (if available).
• Not currently receiving benefits through Food and Nutrition Services (FNS). People receiving FNS can also get extra help to buy food but do not need to fill out a D-SNAP application.
• Certain income and resource limits may apply.
Beginning Oct. 18 - 24, 2024, eligible households may apply for D-SNAP by phone or in person.
In person: The Henderson County location to apply in person is the same as the FEMA Disaster Recovery Center: 2111 Asheville Hwy., Hendersonville, NC 28739. People may apply in person on weekdays from 8 a.m.- 4 p.m. and on weekends from 9 a.m.- 2 p.m. (Please note: D-SNAP hours and dates differ from the Disaster Recovery Center)
By phone: call the D-SNAP Virtual Call Center at 1-844-453-1117 from 8 a.m.- 4 p.m., Monday through Friday, and from 9 a.m. - noon on Saturday and Sunday. To manage call volumes, individuals are asked to call on their assigned day based on their last name:
• 10/18: A-G
• 10/19: H-M
• 10/20: N-S
• 10/21: T-Z
• 10/22: Open to all
• 10/23: Open to all
• 10/24: Open to all
Electronic Benefits Transfer Card (EBT Card)
Henderson County SNAP and D-SNAP Accepted Retailers
Eligible households will be notified within three days of completing the application and receive a one-time benefit on a special debit card (called an Electronic Benefits Transfer, or EBT card) to help buy food. The exact amount will depend on household size, income and disaster losses. While there are income eligibility standards, a number of considerations are taken into account.
The benefits are good for up to nine months. Benefit cards will be available for pick up at the D-SNAP locations in the county or you can get the EBT card mailed to you overnight at the address you specify on your application.
Mike Morgan
Chief Communications Officer
Henderson County
1 Historic Courthouse Square
Hendersonville NC 28792
828-707-0571
