City offices will be closed on Friday, April 18, 2025, in observance of Good Friday. There will be no collection of garbage, recycling, and brush.
Collection for Friday customers will be delayed by one week with collection resuming on Friday, April 25, 2025. Holiday collection schedules are available on the City’s website at https://www.hendersonvillenc.gov/public-works/garbage-collection
For water/sewer issues occurring on holidays, please use the afterhours number at (828) 891-7779.
City of Hendersonville Customer Service Windows Opening Late for Service Improvement Planning
On April 15, 16, and 17, the City of Hendersonville’s customer service windows in City Hall will open at 12:00 noon to allow our team to participate in strategic planning sessions focused on enhancing customer service. We appreciate your understanding and look forward to building our commitment to service excellence.
For assistance on the mornings of April 15, 16, and 17, 2025, please use the variety of payment options set up for your convenience:
- Online Payment Portal - www.hvlnc.gov/PayMyBill
- Payment by Phone - Call (828) 697-3052 and select Option #1 to make a payment over the phone
- Drop Off / Mailed Payments - Use the drive-thru drop box in the City Hall parking lot or mail payment to City of Hendersonville - 160 6th Avenue East, Hendersonville, NC 28792
We apologize for any inconvenience during this time and appreciate the ability to continuously work to better serve the community. Thanks for your understanding!
